Questions and answers
Frequently asked questions about IT audits, IT support, systems integration, DevOps, security and AI deployments. Short answers, no jargon. If something is missing, write to us.
IT Support
Environment maintenance, team support and monitoring. We respond before an incident has time to grow. Module page →
Do you take over infrastructure built by someone else?
Yes. We start with a review and documentation of the current state, then tidy things up gradually. Nothing has to be replaced on day one.
How is this billed?
A fixed monthly fee, depending on environment size and response times. We prepare a quote after a free consultation.
What about our current IT team?
We work with them rather than replace them. We can take over on-call, monitoring, or just second-line support.
AI & Automation
Language models and automation fitted to how your team actually works. Measured by outcomes. Module page →
Does our data go to external models?
Always your call. We design to your data-privacy requirements, including locally hosted models.
Where do you start?
With process analysis and one well-chosen case. The first automation usually runs within 2 to 4 weeks.
What if the automation makes a mistake?
Where an error is costly, a person stays in the loop. The automation proposes, a person approves.
Systems Integration & Deployment
We connect company systems and migrate data with no downtime. Integrations that later pair with automation. Module page →
Which systems can you integrate?
Most tools with an API or data export: ERP, CRM, warehouse, accounting and e-commerce systems. We check feasibility during the integration audit.
Is data migration safe?
We work on a copy of your data, with a rollback plan and correctness checks before the production switch.
Does this make sense before AI automation?
Yes, it's usually the first step. Automation needs tidy, connected data to work reliably.
DevOps & Cloud
Faster, safer releases and cloud migration with no downtime and no surprises. Module page →
Do we have to stop work during the rollout?
No. The new process is built alongside the running one, and we switch only when everything is tested.
Do you work on our stack or impose your own?
We build on what you have wherever possible. We only replace what blocks you.
Which cloud?
Whatever fits your needs and costs. We are not tied to a single vendor.
Custom Applications
We build systems tailored to your processes: CRM, HR and payroll, accounting and other internal tools. Module page →
What kind of applications do you build?
Most often CRM, HR/payroll and accounting systems, but also other internal tools meant to replace spreadsheets and email.
Do you build from scratch or extend existing systems?
Both. Sometimes it's better to start fresh, sometimes it's cheaper and faster to extend what already works.
How long does building such an application take?
It depends on scope. A first working version is usually ready in a few to several weeks, and the system then grows in stages.
Security
Security, performance and compliance audits. We check before someone else does. Module page →
What is an IT security audit?
An IT security audit is a controlled check of how easily a company's systems can be attacked and what happens if someone tries. It covers security testing in agreed windows, a review of configuration, permissions and procedures, and an assessment against requirements such as NIS2, DORA, ISO 27001 or GDPR. It ends with a risk-ranked report and a remediation plan, followed by a retest after fixes.
Can the tests break anything?
Testing is done under controlled conditions in agreed windows. Zero production downtime so far.
Do you help prepare for certification?
Yes. The audit can be mapped to the requirements of a specific standard or review, with a remediation plan built around them.
Who sees the results?
Only the people you designate. The report and findings are covered by an NDA.
Does the audit help with NIS2, DORA or ISO 27001 compliance?
Yes. We start by determining which requirements apply to you: NIS2 for essential and important entities, DORA for the financial sector, ISO 27001 for certification, GDPR for personal data. The report shows the gaps against those requirements and the order in which to close them. We do not issue certificates, but we prepare you for the certification audit or review.
IT audits
A review of your entire IT: infrastructure, processes, security, backups and costs. A report with a to-do list. Module page →
What is an IT audit?
An IT audit is an independent review of a company's entire IT: servers and cloud, delivery processes, security configuration, backups, licences and costs. It ends with a report and a to-do list ordered by importance, with effort estimates and sequence. It usually takes 2 to 4 weeks and requires no changes to running systems.
How long does an audit take?
It depends on the size of the environment and the scope. Usually 2 to 4 weeks from the first meeting to the report walkthrough. An audit of a single area, such as costs and licences, takes less.
Will the audit get in the team's way?
No. We use read-only access and talk to people. We change nothing in your environments.
How is an IT audit different from a security audit?
An IT audit covers the whole: architecture, costs, processes, continuity and basic security hygiene. Penetration testing and an in-depth security audit are a separate service. You can order both together.
Do we have to implement the recommendations with you afterwards?
No. We write the report so that your team or current vendor can handle it on their own. We can help if you want us to.
Does the audit also cover integrations between systems?
We check whether today's integrations are correct and secure. Designing and building them is a separate service: Systems Integration & Deployment.
Didn't find your answer?
Write to us or book a free 30-minute call. We reply within one business day.